M2M mainten@ctive included in Topgraf offer of technical modules CRM which can be easily integrated with main commercial ERP and CMR. Standard basic software tools are available on market. The application is entirely realized and developed by Topgraf which is able to work to satisfy every request.

Are fully customized:
Messages format and contents
Diagnosis of machines failures
Sorting and evolution of intervention request status
Languages for data presentation
Machine details acquisition and presentation

mainten@ctive introduces communication channels with:
Staff in move by cellular phone or PDA, GSM, GPRS, SMS, Wi-Fi, Java technologies.
Staff in office by Web browser, e-mail, fax.
Machines in movement or fixed through GSM, GPRS, SMS modules, special DECT and Wi-Fi channels, followed with GPS.
Server with management applications: ERP, CRM in Microsoft and Linux technology with HTTP, FTP, SOAP, RPC protocols.

Installing requirements
Availability of one safe internet line, UPS, etc.
Windows 2000/2003 Server
Microsoft IIS 5 or 6
Microsoft SQL Server, MSDE
Net runtime 1.1